Fees Associated With Your Trip Order

When you see a Fees charge on your trip receipt, it reflects the necessary fees required to operate the service efficiently and transparently. Below, we explain the details of the Fees charge and how your payment is allocated:

Breakdown of the Fees Charge (20%)

1. 8% Tax

   • Covers state and local taxes to ensure compliance with government regulations.

2. 8% Insurance

   • Provides coverage for the driver, passenger, and vehicle during the trip for added safety and peace of mind.

3. 4% Operations Cost

   • Supports the operational infrastructure, including app maintenance, customer support, and technology improvements.

Additional Charges

• 4% Credit Card Payment Processing

  • Covers the cost of processing payments securely through the platform.

• Flag-Down Fee

  • This is the minimum cost required to request a driver and is paid directly to the driver.

Optional Rider Features

• Tips

  • You can always tip your driver after the trip to show appreciation for excellent service.

• Driver Bonus

  • Riders can offer a bonus upfront to incentivize faster pickups or prioritize availability.

We hope this explanation clarifies the purpose of the Fees charge and how your payment is distributed. If you have any further questions, feel free to reach out to our support team!