Anti-Discrimination & Sexual Harassment: Driving a Culture of Respect

Introduction

Picture a busy Friday night when people are rushing to get to restaurants and events. As a rideshare driver, you meet a diverse range of individuals. How do you ensure each rider feels safe and respected? Welcome to the world of anti-discrimination and sexual harassment awareness—a realm where mindful decisions can set the tone for a culture of respect.

Key Concepts

1. Defining Discrimination

   • What It Looks Like: Providing inferior service or refusing rides based on race, gender, religion, disability, or any other protected characteristic.
   • Microaggressions: Subtle comments or behaviors that can be hurtful or offensive.

2. Spotting Sexual Harassment

   • Quid Pro Quo: Pressuring someone with the promise of better service or threatening negative outcomes if they don’t comply.
   • Hostile Environment: Inappropriate jokes, comments, or physical contact that make someone feel unsafe or demeaned.

3. Prevention and Proactivity

   • Professionalism in Communication: Keep conversations friendly yet respectful.
   • Boundaries: Asking overly personal questions or making suggestive remarks is never acceptable.

4. Reporting and Accountability

   • Rideshare Platforms: Use in-app features or hotlines to report discrimination or harassment.
   • Local Authorities: In severe cases, contacting the police may be necessary.

Important Note

Drivers who refuse or cancel trips, or otherwise discriminate against riders—including those with disabilities—will lose their ability to use the Driver app. A zero-tolerance policy is in place to protect both passengers and drivers from any form of discrimination or harassment.

Conclusion

A vehicle is a small, enclosed space—your choices and behavior have a profound impact on others. By driving a culture of respect and actively preventing discrimination or harassment, you ensure every ride is a safe haven. One act of courtesy, empathy, or moral courage can make all the difference in someone’s journey.

Safety Reminder
If before starting, during, or at the end of a trip you feel threatened or believe you’re in a dangerous situation, please call 911 or use the SOS safety button on the rider or driver app. If you need to file a complaint, please contact our support team.