How to Add a Payment Method in the OMNI Ride-hailing App

1. Getting Started

To enjoy seamless rides with OMNI, you need to add a payment method before booking a ride. Follow these steps to add a credit card, debit card, or a digital wallet to your account.

2. Step-by-Step Guide

Step 1: Open the OMNI Ride-hailing App

• Launch the OMNIRide-hailing app on your iOS or Android device.

• Ensure you are logged into your account.

(Screenshot Placeholder: OMNI app home screen)

Step 2: Go to Payment Settings

• Tap on your Profile Icon in the top-right corner of the screen.

• Select Payment Methods from the menu.

Step 3: Add a Payment Method

• Tap Add Payment Method to proceed.

• Choose your preferred option:

  • Credit/Debit Card

  • Wallet

  • Apple Pay (coming soon)

  • Google Pay (coming soon)

Step 4: Enter Card Details (For Credit/Debit Cards)

• If you choose Credit/Debit Card, enter the following details:

  • Cardholder’s Name

  • Card Number

  • Expiry Date (MM/YY)

  • CVV (3-digit security code on the back of your card)

• Tap Save Card to store the details securely.

Step 5: Link Digital Wallet

• If you select Wallet, follow the authentication process:

  • Confirm amount

• Once verified, it will be added as your payment method.

Step 6: Set Default Payment Method

• After adding, select your preferred payment method as default.

• This ensures smooth automatic payments after each ride.

3. Managing Payment Methods

Updating Card Details

• Go to Payment Methods and tap on the card you want to update.

• Edit card details (for security reasons, you may need to re-enter full details).

Removing a Payment Method

• In Payment Methods, tap on the card or wallet you want to remove.

• Select Remove and confirm.

Adding a Backup Payment Method

• You can add multiple payment methods to ensure smooth transactions.

• Set a secondary payment option in case the primary one fails.

4. Security & Support

• Secure Transactions: OMNI uses encrypted payment processing to protect your information.

• Fraud Protection: Notifications for any unusual activity on your account.

• Customer Support: If you experience payment issues, contact OMNI support through the in-app chat or Help Center.

5. Frequently Asked Questions (FAQs)

1. Can I pay in cash?

No, OMNI only accepts digital payments via credit/debit cards and digital wallets.

2. My card was declined. What should I do?

• Ensure your card details are entered correctly.

• Check if your bank has any restrictions on online transactions.

• Try another payment method.

3. How do I add a promo code?

• Go to Profile > Promotions and enter your promo code.

4. Can I split the fare with another rider?

This feature is coming soon to the OMNI app!

Conclusion

Now that you have successfully added a payment method, you're ready to enjoy seamless rides with OMNI! If you need further assistance, reach out to OMNI’s customer support via the in-app Help Center.